Nixon offers a 30 day return from the date of purchase on all products ordered from nixon.com . All return items must be in new and unused condition and in original packaging. Refunds will be issued in the form of original payment.
Had a change of heart and wish to return your order? Orders placed on nixon.com within 30 days of the delivery date. Here's how it works:
- Pack your Nixon product in a safe and secure box.
- Contact our Customer Service on 1300 782 757 to receive your return authorisation number and return the item by registered post.
- Once your package has been received at Nixon, our customer service team will then notify you via email that your refund has been processed.
- Note: Returns must be unused, unworn, in original packaging with all tags attached. Returns will be processed within 7-10 business days. Gift with purchase items must also be unused and in original packaging otherwise you'll be charged its value.
Gift With Purchase
If returning an item that qualified for a gift with purchase, you can either:
- Include the gift with your return.
- Keep the gift and you'll be charged its value.
Faulty Item Repairs
All faulty returns must be accompanied with a service authorization number. To get a service authorization number, please contact Nixon Customer Service at 1300 782 757.