RETURN POLICY

RETURN POLICY

Return Policy

Nixon offers a 30 day return from the date of purchase on all products ordered from nixon.com . All return items must be in new and unused condition and in original packaging. Refunds will be issued in the form of original payment.

Had a change of heart and wish to return your order? Orders placed on nixon.com within 30 days of the delivery date. Here's how it works:

  1. Pack your Nixon product in a safe and secure box.
  2. Contact our Customer Service on 1300 782 757 to receive your return authorisation number and return the item by registered post.
  3. Once your package has been received at Nixon, our customer service team will then notify you via email that your refund has been processed.
  4. Note: Returns must be unused, unworn, in original packaging with all tags attached. Returns will be processed within 7-10 business days. Gift with purchase items must also be unused and in original packaging otherwise you'll be charged its value.

Gift With Purchase

If returning an item that qualified for a gift with purchase, you can either:

  • Include the gift with your return.
  • Keep the gift and you'll be charged its value.

Faulty Item Repairs

All faulty returns must be accompanied with a service authorization number. To get a service authorization number, please contact Nixon Customer Service at 1300 782 757.

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