Returns
Nixon Customer Service

Return Policy


We hope you’re stoked with your gear but if you need to return something, we’re happy to help. We offer free returns within 30 days of the delivery date for orders placed on nixon.com. Returns must be unused, unworn, in original packaging with all tags attached. Your refund will be processed within 7 to 10 business days after your return is received. Refunds are issued in the original form of payment.

Disclaimer: Facemasks and gaiters are non-refundable and therefore excluded from return policies, sorry!

Start a Return

Just a few easy steps


  1. Register your return online on returns.nixon.com
  2. Pack your return in a safe, well-padded box.
  3. Attach the Address label you'll receive to the outside of the package.
  4. Take your package to your local Post Office and send accordingly.

ATTENTION: We recommend sending your item by insured post so it can be tracked and located.

Free Gift With Purchase Returns Terms and Conditions:


If returning a qualifying Nixon purchase, the customer may either: (a) include unused and undamaged gift with return to be refunded in full; or (b) return Nixon product but keep gift and be charged by Nixon for its value.

Faulty Item Repairs


All faulty returns must be accompanied with a service authorisation number. To get a service authorisation number, please contact Nixon Customer Service at 1300 782 757.

Promotional Discount Codes


Items purchased under these programs are final sale. Learn more about our promotions here.

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