RETURN POLICY

RETURN POLICY

Return Policy

Had a change of heart? We offer returns for orders placed on nixon.com within 30 days of the delivery date. Here's how it works:

  • Contact us and we'll provide you with a return authorization number and shipping address.
  • Pack your new, unworn Nixon gear in a safe and secure box.
  • Once your package has been received by our Returns Department, an email notification will be sent to you to confirm that we have your return. We'll follow up with another email once your refund has been processed.

Returns must be unused, unworn, in original packaging with all tags attached. Your refund will be processed within 7 to 10 business days after your return is received. Refunds are issued in the original form of payment


Custom and Engraved Watch Returns

Nixon custom and engraved watches cannot be exchanged or refunded. Custom and engraved watches can be returned as a warranty claim, for defects in materials or workmanship, under the Nixon Warranty Policy.

Gift with Purchase

If returning an item that qualified for a gift with purchase, you can either:

  • Include the gift with your return.
  • Keep the gift and you’ll be charged its value.
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