Shipping Policy

Shipping

Holiday Shipping Schedule


Need it by the holiday? We got you covered. Find out everything you need to know about our Holiday Shipping Schedule for arrival by December 24, 2020. Even last-minute shoppers will get it shipped and under the tree if ordered by our order cut-off dates.

Orders placed after the specified dates and times below cannot be guaranteed for holiday arrival:

SHIPPING CUT-OFF:

For T1 Countries: December 21, 2020 - Order by 2:00pm CET

For T2 Countries: December 18, 2020 - Order by 2:00pm CET

Disclaimer: During the holidays and due to COVID-19 precautions, there can be carrier delays outside of our control; we apologize in advance.

Delivery Territory


We offer express and standard shipping to the following countries:

Zone 1:* Austria, Belgium, Denmark, Finland, France, Germany, Greece, Ireland, Italy, Luxembourg, Netherlands, Portugal, Spain, Sweden, United Kingdom.
Zone 2: Bulgaria, Croatia, Cyprus, Czech Republic, Estonia, Hungary, Latvia, Lithuania, Malta, Poland, Romania, Slovakia, Slovenia.
Zone 3: Andorra, Iceland, Norway, Switzerland.

*Excludes Åland Islands, Azores, Canary Islands, DHL Packstation, DOM-TOM (Martinique / Guadeloupe / Guyana / Réunion / Mayotte / French Polynesia / St Barthelemy / St. Martin / Saint Pierre and Miquelon / Wallis and Futuna / New Caledonia), Faroe Islands, Greenland, Guernsey and Jersey (The Channel Islands), Hong Kong.

Shipping Rates & Delays


Due to COVID-19 precautions to keep employees safe and higher than normal shipping volumes with our carriers, you may experience a delay with your delivery. Keep an eye on your tracking number to follow your order’s progress.

From Monday to Friday, orders confirmed before 2 p.m. / 14h00 (CET) are handled during that day. If your order is confirmed on Saturdays, Sundays or public holidays in France & Netherlands**, it is going to be handled on the Monday or first working day after. ***

  Standard (3/4d)* Express (1/2d)*
Zone 1 Free 5.95€, 4.95£, 39DKK, 49SEK
Zone 2 Free 6.95€
Zone 3 9.95€, 14.95CHF / Orders >100€/CHF Free N/A

*Estimated delivery delays once parcels have been dispatched from our warehouse.
** 01/01/2020, 12/04/2020, 13/04/2020, 27/04/2020, 01/05/2020, 05/05/2020, 08/05/2020, 21/05/2020, 31/05/2020, 01/06/2020, 14/07/2020, 15/08/2020, 01/11/2020, 11/11/2020, 25/12/2020, 26/12/2020.
*** Please go to Terms and Conditions for more information.


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