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Return Policy

Returning a Nixon.com purchase?

We hope you’re stoked with your gear but if you need to return something, we’re happy to help.

Start a Return Now


COVID-19

We continue to process returns within our warehouse, but additional delays might be expected. Our teams are doing their best to process your return as quickly as possible. For more information, please click here. Thank you for your patience. Take care.


Nixon.com Return Policy

We offer free returns within 30 days of the delivery date for orders placed on nixon.com.

Returns must be unused, unworn, in original packaging with all tags attached. Your refund will be processed within 7 to 14 business days after your return is received. Refunds are issued in the original form of payment*.

JUST A FEW EASY STEPS
  1. Register your return online on returns.nixon.com.

  2. Pack your return in a safe, well-padded box.

  3. Attach the shipping label you'll receive to the outside of the package.

  4. Send back your return order.
    • drop off your parcel at the closest DHL Service Point
    • Schedule a pick-up. Select your location and schedule a pick-up using the Waybill reference and informations available on your DHL label.
    • Call DHL Express (+36 1 2454545**) to schedule the pick up of your return.

ATTENTION: Returns from Andorra, Iceland, Norway, Switzerland or Turkey are not free. Simply send the parcel and 3 hard copies of your invoice in a plastic sleeve attached to the outside of the box to: Tigers - Nixon Returns, Schaapherdersweg 24, 2988 CK Ridderkerk, Netherlands


Gift With Purchase

If returning an item that qualified for a gift with purchase, you can either:

  • Include the gift with your return.
  • Keep the gift and you’ll be charged its value.

Deal & Family and Friends Discount Codes

Items purchased under these programs are final sale.


Discount codes related to a repair

Items purchased under these programs are final sale. view more


*Please go to our Terms & Conditions for more information.

**Call charges may apply.