Returning a Nixon.com purchase?
We hope you’re stoked with your gear but if you need to return something, we’re happy to help.
Nixon.com Return Policy
We offer returns within 30 days of the delivery date for orders placed on nixon.com.
Returns must be unused, unworn, in original packaging with all tags attached. Your refund will be processed within 7 to 10 business days after your return is received. Refunds are issued in the original form of payment.
Disclaimer: Facemasks and gaiters are non-refundable and therefore excluded from return policies, sorry!
Just a few easy steps
- Register your return online on returns.nixon.com
- Pack your return in a safe, well-padded box.
- Attach the Address label you'll receive to the outside of the package.
- Take your package to your local Post Office and send accordingly.
ATTENTION: We recommend sending your item by insured post so it can be tracked and located
Free Gift With Purchase Returns Terms and Conditions:
If returning an item that qualified for a gift with purchase, you can either:
- Include the gift with your return.
- Keep the gift and you'll be charged its value.
Faulty Item Repairs
All faulty returns must be accompanied with a service authorisation number. To get a service authorisation number, please contact Nixon Customer Service at 0800 155 336.
Promotional Discount Codes
Items purchased under these programs are final sale. Learn more about our promotions here.