Returning a Nixon.com purchase?
We hope you’re stoked with your gear but if you need to return something, we’re happy to help.
Nixon.com Return Policy
We offer free returns within 30 days of the delivery date for orders placed on nixon.com.
Returns must be unused, unworn, in original packaging with all tags attached. Your refund will be processed within 7 to 14 business days after your return is received. Refunds are issued in the original form of payment*.
JUST A FEW EASY STEPS
- Register your return online on returns.nixon.com.
- Pack your return in a safe, well-padded box.
- Attach the shipping label you'll receive to the outside of the package.
- Call DHL Express (+351 211127207**) to schedule the pick up of your return. You can also drop off your parcel at the closest DHL Service Point.
Please reference to DHL Express the account number found under «Payer Details» / «Sender Account» on the shipping label.
ATTENTION: Returns from Andorra, Iceland, Norway, Switzerland or Turkey are not free. Simply send the parcel and 3 hard copies of your invoice in a plastic sleeve attached to the outside of the box to: Tigers - Nixon Returns, Shannonweg 64, 3197 LH Rotterdam, Netherlands
GIFT WITH PURCHASE
If returning an item that qualified for a gift with purchase, you can either:
- Include the gift with your return.
- Keep the gift and you’ll be charged its value.
DEAL AND FAMILY AND FRIENDS DISCOUNT CODES
Items purchased under these programs are final sale.
*Please go to our Terms & Conditions for more information.
**Call charges may apply.