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COMPANY OVERVIEW

Nixon is California’s iconic watch and accessories brand, born from action sports culture and always pushing the never been done. As a company we are creative, we are ambitious, we take risks. Above all, we want to build great products with the world’s youth as our audience. We collaborate with the best in the business: brands, athletes, retailers, causes. People who share our mindset and our belief that we can make an impact, one detail at a time. 

POSITION SUMMARY

The Digital Marketing and eCommerce Specialist is a key member of the Nixon team, supporting and accelerating our digital and eCommerce growth initiatives. This role focuses on email and SMS marketing, eCommerce site merchandising and product catalog management, affiliate program support, and campaign execution. The ideal candidate is detail-oriented, collaborative, and passionate about optimizing the online customer experience.

KEY FUNCTIONS

Email & SMS Marketing (50%)

• Strategize, execute, and analyze email and SMS campaigns to drive traffic, conversion, and customer retention.
• Manage audience segmentation, personalization, and A/B testing strategies to improve engagement and revenue.
• Partner and collaborate with the creative and merchandising teams to ensure content aligns with campaign goals, brand standards, and translations for EU campaigns.

eCommerce Site & Product Catalog Management (35%)

• Support the maintenance and optimization of product listings across the Nixon eCommerce platform, ensuring accuracy in pricing, imagery, and descriptions.
• Support new product launches and seasonal refreshes by coordinating with internal teams to ensure timely site updates.
• Own onsite merchandising strategies, including product categorization, sorting, and cross-sell/upsell placement.

Marketing Campaign Support & Execution (15%)

• Provide lite copy writing support from time to time to the creative team.
• Support the influencer program through contract coordination, performance and KPI tracking as well as recruiting.
• Coordinate and at times brief in creative assets for various channels such as affiliate ensuring timely delivery to key stakeholders.
• Coordinate and deliver paid media assets to media agencies

REQUIREMENTS

Experience

• Proven experience managing digital marketing or eCommerce programs, with a focus on email/SMS, product catalog management, and eCommerce operations.
• Experience coordinating across teams (creative, product, operations) to execute digital initiatives.
• Familiarity with Shopify or similar eCommerce platforms and an understanding of the online retail customer journey.

Qualifications

• Bachelor’s degree in marketing, business, or related field, or equivalent professional experience.
• Minimum 4 years of experience in digital marketing, eCommerce management, or a similar role.
• Proficiency in Shopify, Digioh, Klaviyo (or comparable ESP), Google Analytics, Whatsapp, and project management tools (e.g., Asana, Slack, JIRA).
• Strong analytical skills with the ability to interpret data and provide actionable insights.
• Excellent organizational, communication, and project management abilities.
• Detail-oriented, resourceful, and proactive problem-solver with a focus on continuous improvement.

PHYSICAL REQUIREMENTS

• The ideal candidate must be able to complete all the physical requirements of the job with or without reasonable accommodation.
• Must be able to remain in a stationary position, either sitting or standing, 80+% of the time; standing desks are available.
• Up to eight-hours per day operating a computer and other office equipment, i.e., printers, etc.

• Indoor office environment, not substantially exposed to adverse environmental conditions.

WHY JOIN NIXON

This role is an excellent opportunity for someone looking to make an impact in a fast-paced, global eCommerce environment. If you’re passionate about digital growth, product excellence, and creating exceptional online experiences, we’d love to hear from you.

Forward your resume to marketing.hire@nixon.com include ‘Digital Marketing’ in the subject line. 

This position is a hybrid position in Carlsbad, CA, USA, with scheduled on-site days.  

 Salary Range: $68k to $72K annual

 Nixon is an equal opportunity employer.

Due to the volume of resumes we cannot respond to everyone personally, but we do thank you for your interest and for reaching out to Nixon. Thank you!

COMPANY OVERVIEW

Nixon is California’s iconic watch and accessories brand, born from action sports culture and always pushing the never been done. As a company we are creative, we are ambitious, we take risks. Above all, we want to build great products with the world’s youth as our audience. We collaborate with the best in the business: brands, athletes, retailers, causes. People who share our mindset and our belief that we can make an impact, one detail at a time.

POSITION SUMMARY

As an Inside Sales Agent with a wholesale merchandising focus, you will maximize business in your assigned territories and be a key player in our success. This position builds crucial cross-functional relationships, ensuring clear communication and optimal product presentation. Your role is vital in achieving individual and company sales goals while sharing best practices to enhance business processes. Elevate your career with Nixon and take your sales journey to new heights!

KEY FUNCTIONS

Territory Support:

• Monitor the accuracy of transaction information related to sales orders, return orders, and service orders for efficient processing.
• Preserve sales order integrity by managing revisions and cancellations to ensure orders are ready for allocation by requested ship dates.
• Develop a clear understanding of ERP, portals, and platform functionalities and use.
• Remain current with inbound styles and reported updates to clearly communicate order status to sales team in support of GTM.
• Issue return authorizations in accordance to Nixon’s return policy and procedure.
• Partner with accounting team to ensure account balance accuracy.
• Manage a high volume of customer inquiries and related tasks.
• Demonstrate great phone and chat etiquette with a high level of enthusiasm when interacting with customers.
• Provide excellent customer service with developed product knowledge information.
• Use strong problem-solving skills to find creative solutions to customer issues.
• Support and effectively communicate Nixon’s warranty policy and repair service process to customers.
• Assist customers with technical support and creative solutions to service issues.

Retail Marketing:

• Implement retail guidelines for consistency.
• Monitor competitor retail execution.
• Report on program performance.
• Monitor representative merchandise displays.
• Manage retail marketing assets ordering, budgets, and expenses.
• Manage requests for watch display parts.
• Prepare slide decks for sharing with major accounts.

GTM Calendar / Sales Meetings:

• Manage GTM calendar and meetings where Sales plays a key role.
• Lead Sales Meeting planning and execution.
• Collaborate with Product and Marketing departments to ensure GTM processes align with Sales input and desired outputs for reps and distributors.

B2B Platform:

• Organize up-to-date sales programs, marketing content, and more for wholesale and distributors.

REQUIREMENTS

• Strong customer focus, high energy, a professional demeanor, integrity, and a high degree of flexibility, and responsiveness.
• Excellent internal and external relationship-building skills, coupled with an ability to adapt and optimize communication style to achieve desired results.
• A self-motivated and self-directed personality with a strong team orientation, who can succeed working independently in the field.
• Business savvy, creative, and the ability to sell, influence and negotiate in a professional manner.
• Strong knowledge of MS Office applications (Excel, Word, Outlook.) ERP system- NAV experience a plus.
• Clear understanding of protecting the financial bottom line.
• Bachelor's degree preferred or 3+ years’ experience in customer service/wholesale support.

PHYSICAL REQUIREMENTS

• The ideal candidate must be able to complete all the physical requirements of the job with or without reasonable accommodation.
• Must be able to remain in a stationary position, either sitting or standing, 50% of the time; standing desks are available.
• Up to eight-hours per day operating a computer and other office equipment, i.e., calculators, printers, etc.
• Indoor office environment, not substantially exposed to adverse environmental conditions.
• May include 5-10% travel to events domestically and internationally.

Come join the Nixon Team! Forward resumes to salesjobs@nixon.com with "Wholesale" in the subject line. This role is in Carlsbad, CA, USA and is ON-SITE with some remote work.

Salary Range: $24/hour to $27/hour.

Due to the volume of resumes, we cannot respond to everyone personally, but we do thank you for your interest and for reaching out to Nixon. Thank you!