Return Policy

Return Policy

We hope you’re stoked with your gear but if you need to return something, we’re happy to help. We offer free returns within 30 days of the delivery date for orders placed on nixon.com. Returns must be unused, unworn, in original packaging with all tags attached. Your refund will be processed within 7 to 10 business days after your return is received. Refunds are issued in the original form of payment.

Disclaimer: Custom and Engraving orders, facemasks and gaiters are non-refundable and therefore excluded from return policies, sorry!

Start A Return

If you would like to return an order that starts with US-xxxxxx please call our customer service line and a representative will be happy to help.

Free Gift With Purchase Returns Terms and Conditions

If returning a qualifying Nixon purchase, the customer may either: (a) include unused and undamaged gift with return to be refunded in full; or (b) return Nixon product but keep gift and be charged by Nixon for its value.

Custom and Engraved Watches

Nixon custom and engraved watches cannot be exchanged or refunded. Custom and engraved watches can be returned as a warranty claim, for defects in materials or workmanship, under the Nixon Warranty Policy.

Service Dollar Off Codes

Items purchased with the service offer coupon are final sale.

Promotional Discount Codes

Items purchased under these programs are final sale. Learn more about our promotions here.

A Two-Way Conversation

Need Help? Our CS team is live M-Th 8:00am - 5:00pm PST and F 9:00am - 5:00pm PST . Our community is a vital part of our brand, we would love to hear from you. Follow us on Instagram, Facebook, and Twitter.