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Company Overview

Founded in 1998, Nixon is California’s iconic watch and accessories brand, born from action sports culture and always pushing the never been done. As a company we are creative, we are ambitious, we take risks. Above all, we want to build great product with the world’s youth as our audience. We collaborate with the best in the business: brands, athletes, retailers and causes. People who share our mindset and our belief that we can make an impact, one detail at a time.

Position Summary

We are seeking a highly analytical and detail-oriented consumer-goods Demand Planner to join our dynamic team at Nixon. As a consumer-goods Demand Planner, you will play a crucial role in optimizing inventory levels at the SKU (Stock Keeping Unit) level, ensuring product availability, and contributing to the overall success of our supply chain, encompassing multiple channels and international regions.

Key Functions & Responsibilities

• Analyze historical sales data, market trends, and customer demand patterns to generate accurate demand forecasts at the SKU level from multiple channels and international regions.
• Collaborate closely with sales, marketing, and production teams to gather relevant information for demand planning processes at the SKU level, considering diverse demand signals.
• Monitor inventory levels at the SKU level and implement strategies to minimize excess or obsolete stock while maximizing product availability, considering global demand dynamics.
• Generate regular reports and key performance indicators (KPIs) to assess demand planning accuracy at the SKU level and identify areas for improvement across diverse channels and regions.
• Work closely with cross-functional teams to align on inventory targets, production schedules, and product launches, ensuring SKU-level precision across international markets.
•  Proactively identify potential risks to the supply chain at the SKU level, considering diverse demand signals from multiple channels and regions, and develop mitigation plans to address disruptions.
• Utilize advanced forecasting tools and software to enhance accuracy and efficiency in demand planning processes at the SKU level, considering the complexity of international demand signals.
• Stay informed about industry trends, market dynamics, and emerging technologies to adapt and improve forecasting methodologies, focusing on SKU-level insights from a global perspective.
•  Participate in regular meetings to discuss demand planning insights, share recommendations, and contribute to continuous process improvement initiatives, considering the challenges and opportunities presented by diverse international markets.
  

Requirements

• Bachelor's degree in supply chain management, business, or a related field preferred
• Proven experience as a demand planner in the watch industry or a similar consumer goods sector, with expertise in SKU-level planning across multiple channels and international regions
• Proficiency in demand planning software and advanced Excel skills
• Experience with Enterprise Resource Planning (ERP) systems; Microsoft Nav or BC a plus
• Strong analytical and problem-solving abilities.
• Excellent communication and interpersonal skills for effective collaboration with cross-functional teams in a globally diverse environment.
• Ability to work under pressure and meet tight deadlines in a fast-paced international setting.
• Detail-oriented with a focus on accuracy in forecasting and data analysis at the SKU level across diverse channels and regions.

Physical Requirements

• The ideal candidate must be able to complete all physical requirements of the job with or without reasonable accommodation:
  • Must be able to remain in a stationary position, either sitting or standing, more than 50% of the time; standing desks are available
  • Operate a computer/keyboard 100% of the time, and other office equipment such as copy machines and printers
  • Must be able to lift up to 25 pounds, with or without accommodations
  • Indoor, office environment, not substantially exposed to adverse environmental conditions
  • Oriented towards and comfortable with taking initiative
    

Work Location

Position based in Carlsbad, California, USA.  Primarily on-site presence, with some remote work.

Salary Range: $78k/year to $93k/year

Are you ready to be part of the Nixon Team?

Forward your resume to [email protected] include ‘Global Demand Planner’ in the subject line.

Nixon is an equal opportunity employer.

Due to the volume of resumes we cannot respond to everyone personally, but we do thank you for your interest and for reaching out to Nixon. Thank you!

COMPANY OVERVIEW

Nixon is California’s iconic watch and accessories brand, born from action sports culture and always pushing the never been done. As a company we are creative, we are ambitious, we take risks. Above all, we want to build great products with the world’s youth as our audience. We collaborate with the best in the business: brands, athletes, retailers, causes. People who share our mindset and our belief that we can make an impact, one detail at a time.

POSITION SUMMARY

As an Inside Sales Agent with a wholesale merchandising focus, you will maximize business in your assigned territories and be a key player in our success. This position builds crucial cross-functional relationships, ensuring clear communication and optimal product presentation. Your role is vital in achieving individual and company sales goals while sharing best practices to enhance business processes. Elevate your career with Nixon and take your sales journey to new heights!

KEY FUNCTIONS

Territory Support:

• Monitor the accuracy of transaction information related to sales orders, return orders, and service orders for efficient processing.
• Preserve sales order integrity by managing revisions and cancellations to ensure orders are ready for allocation by requested ship dates.
• Develop a clear understanding of ERP, portals, and platform functionalities and use.
• Remain current with inbound styles and reported updates to clearly communicate order status to sales team in support of GTM.
• Issue return authorizations in accordance to Nixon’s return policy and procedure.
• Partner with accounting team to ensure account balance accuracy.
• Manage a high volume of customer inquiries and related tasks.
• Demonstrate great phone and chat etiquette with a high level of enthusiasm when interacting with customers.
• Provide excellent customer service with developed product knowledge information.
• Use strong problem-solving skills to find creative solutions to customer issues.
• Support and effectively communicate Nixon’s warranty policy and repair service process to customers.
• Assist customers with technical support and creative solutions to service issues.

Retail Marketing:

• Implement retail guidelines for consistency.
• Monitor competitor retail execution.
• Report on program performance.
• Monitor representative merchandise displays.
• Manage retail marketing assets ordering, budgets, and expenses.
• Manage requests for watch display parts.
• Prepare slide decks for sharing with major accounts.

GTM Calendar / Sales Meetings:

• Manage GTM calendar and meetings where Sales plays a key role.
• Lead Sales Meeting planning and execution.
• Collaborate with Product and Marketing departments to ensure GTM processes align with Sales input and desired outputs for reps and distributors.

B2B Platform:

• Organize up-to-date sales programs, marketing content, and more for wholesale and distributors.

REQUIREMENTS

• Strong customer focus, high energy, a professional demeanor, integrity, and a high degree of flexibility, and responsiveness.
• Excellent internal and external relationship-building skills, coupled with an ability to adapt and optimize communication style to achieve desired results.
• A self-motivated and self-directed personality with a strong team orientation, who can succeed working independently in the field.
• Business savvy, creative, and the ability to sell, influence and negotiate in a professional manner.
• Strong knowledge of MS Office applications (Excel, Word, Outlook.) ERP system- NAV experience a plus.
• Clear understanding of protecting the financial bottom line.
• Bachelor's degree preferred or 3+ years’ experience in customer service/wholesale support.

PHYSICAL REQUIREMENTS

• The ideal candidate must be able to complete all the physical requirements of the job with or without reasonable accommodation.
• Must be able to remain in a stationary position, either sitting or standing, 50% of the time; standing desks are available.
• Up to eight-hours per day operating a computer and other office equipment, i.e., calculators, printers, etc.
• Indoor office environment, not substantially exposed to adverse environmental conditions.
• May include 5-10% travel to events domestically and internationally.

Come join the Nixon Team! Forward resumes to [email protected] with "Wholesale" in the subject line. This role is in Carlsbad, CA, USA and is ON-SITE with some remote work.

Salary Range: $24/hour to $27/hour.

Due to the volume of resumes, we cannot respond to everyone personally, but we do thank you for your interest and for reaching out to Nixon. Thank you!