Had a change of heart? We offer free returns for orders placed on nixon.com within 30 days of the delivery date. Here's how it works:
- Pack your new, unworn Nixon gear in a safe and secure box.
- Attach the prepaid return label included in your original shipment to the outside of your return box and drop it off at any UPS Shipping Center. If you've misplaced your return shipping label, please contact us and we will send you a new one.
- Once your package has been received by us, an email notification will be sent to you to confirm that we have your return. We'll follow up with another email once your refund has been processed.
Returns must be unused, unworn, in original packaging with all tags attached. Your refund will be processed within 7 to 10 business days after your return is received. Refunds are issued in the original form of payment
Custom and Engraved Watch Returns
Nixon custom and engraved watches cannot be exchanged or refunded. Custom and engraved watches can be returned as a warranty claim, for defects in materials or workmanship, under the Nixon Warranty Policy.
Gift with Purchase
If returning an item that qualified for a gift with purchase, you can either:
- Include the gift with your return.
- Keep the gift and you’ll be charged its value.